“Cambio de Administración reserva pérdida”
I was disappointed by the lack of information from the hotel and the booking platform. I arrived to check in, and the front desk told me the management had changed and the new team wasn’t using the booking platform. It was a busy season in Bogotá, and I couldn’t find a room near the BTS concert venue. I booked months in advance, yet neither booking nor the hotel notified me of the changes in time.
Rosa1个月前