“3 giorni a pinzolo”
The room, the reception welcome, and the pool were fine. However, the kitchen was chaotic: one evening we waited almost 45 minutes for the first dish, the child kept complaining but no waiter stopped to ask what was wrong, everyone just passed by. After more than half an hour we had to catch a waiter and discovered the morning reservation had not been collected. I understand the mistake of not collecting the reservation, but at least they should have asked why a 2½‑year‑old child kept loudly saying “pappa, pasta.” The buffet was not replenished; once a tray was finished it stayed empty. The same happened with the breakfast dispenser, where one or two jars of jam ran out and were never refilled over three days. From that perspective it didn’t feel like a four‑star hotel. The sauna and Turkish bath were working, but the other sauna had a broken door, no notice, and the handle was loose. The afternoon snack idea was nice.
Davide1个月前