Penzion YORK

On arrival, my reservation was cancelled due to a reported waste disposal incident in the room; I understand such things can happen, but the subsequent communication from the operator was zero beyond a brief phone call, leaving me stranded.

Tomáš·4周前

At the guesthouse, the most annoying issue was that when I arrived around six‑seven in the evening I told the staff that the room was really cold, which was obvious compared to the ground‑floor restaurant where the temperature was much more comfortable; they explained that the room had under‑floor heating that guests couldn’t adjust themselves and that they would report the issue to management, but the response seemed evasive and, by then, it was too late to start heating the chilly room. When I returned later, I felt the temperature had not been changed at all, and at night it dropped to an utterly uncomfortable level. It was unpleasant to pull my hand out from under the blanket, and the blanket itself wasn’t particularly warm; I literally slept all night cold, almost like sleeping outdoors. It’s especially disappointing because I reported the problem right after arrival and the staff were aware of it. Overall, the stay gave the impression that heating is heavily rationed, so if you’re traveling in a cooler part of the year, don’t expect a comfortably heated room; I would almost recommend bringing your own electric heater.

Jana·1个月前

“Celkove hodnoceni...za me neni co vytknout.”

I was really happy with the clean, cozy room and friendly staff. Every morning, the dog on the garden gave a warm welcome and the view from the room was lovely. Thanks for everything – I was very satisfied. The only suggestion would be to improve the breakfast selection, although what was offered was still sufficient.

Sarka·1个月前

The room was spotless and the beds were comfortable.

Karolcia93·1个月前

Vše bylo dle očekávání

Petr·1个月前