The Tick Hotel

“Pro und kontra”

The staff were super nice, the food was super tasty and good, the beds were super made and protected from mosquitoes. The street noise was extremely annoying. The toilet and bathroom were not well cleaned, the toilet brush was very old and worn out, the washing basin was broken, and the floor wasn’t clean.

Florence·2个月前

“The BEST hotel in Kampala¿”

Breakfast was okay to delicious. Once – and this is really nitpicking – there was no cutlery for the toast and jam. The first lime juice in the café and the Caesar salad in the bar were also really great. Four ladies – two chambermaids, one from the café, and one from reception – truly shone with their friendliness! A security guard also seemed quite friendly. Sorry for the other, rather above-average reviews of this hotel. For me, apart from a moldy guesthouse in northeastern Germany, it was the most pathetic accommodation I've ever experienced in terms of value for money. False promises and/or misleading, imprecisely worded offers on the hotel's website didn't prevent a few arguments. It started with a 25% markup . My supposed bargain of $65 per night at what was supposedly the best hotel in Kampala turned out to be a room without a window, microwave, iron and ironing board, and no free access to the swimming pool, which led to an upgrade and the first room change. The hotel advertises different offers and prices on various websites. After paying an extra $10 per night, we entered the second room, which had a balcony and free access to the pool. Still no microwave, iron, or ironing board. Instead, there was a broken electrical outlet, rendering my phone charger unusable for the first few minutes. Furthermore, the room hadn't been thoroughly cleaned, and some of the plumbing fixtures were loose and not properly screwed in. Unfortunately, the mosquito nets on one side of the balcony were already broken. Since we had no information about the water heater and how to use it, our first shower was a rather refreshing experience. In addition to the cold water, the shower cubicle wasn't watertight, resulting in an immediate wet bathroom floor. Since I couldn't resist complaining again at reception after paying the $10 surcharge, we were put in the third room on our first night. On the third day, after returning to our hotel room, the refrigerator was switched off. I immediately suspected the staff and looked for the hidden camera. After some wiggling and switching it on and off, the appliance started working again, and I almost forgot about it. The following night, we were woken by a strange noise. After some searching, we found a small mouse at 3 a.m

Plank·6个月前

“Exelent”

Modern, welcoming, good varied food, hygiene. The spa is separate.

Julius·7个月前

“Older established Hotel with good vintage interior”

I was thoroughly satisfied with my stay at this hotel, given the price we paid. The value for money was excellent, and I didn't encounter any major issues during my visit.

Nimal·1年前

I have to say that I was really impressed with this hotel, particularly with the breakfast and facilities. However, I felt that the gym and other facilities should have been included in the initial charge, and I was disappointed with the quality of the towels and the shower water pressure.

Robinson·1年前