“Lugar muy bueno pero el servicio malo”
The location was good, but the staff quality and number were lacking.
Gustavo1周前
请稍候…
★★★★·Miami Beach·7.4
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也可以直接打，比如 “20号前后，住三晚”
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The Grand Beach Hotel Surfside, located on Surfside Beach in Miami Beach, Florida, features 2 oceanfront pools, 1 rooftop pool, and 2 on-site bars. All suites offer free WiFi, private balconies, and full or partial ocean views, along with sofa beds, minibars, and iPod docking stations. The hotel boasts 4 hot tubs, a gift shop, fitness centre, and business centre, as well as a restaurant serving French-inspired cuisine with international influences.
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住客对酒店各方面的评价。
The location was good, but the staff quality and number were lacking.
Gustavo·1周前
Walking from Surfside, I could reach plenty of eateries and shops, and the beach itself was breathtaking; chairs and umbrellas were provided, though side tables were scarce. The 2‑bedroom suite was solid, featuring three full bathrooms and a spacious balcony that made our stay very comfortable. However, the suite’s layout was a bit deceptive because the king bed lacked a door, and the room repeatedly smelled like raw sewage; opening the doors to ventilate would shut the A/C. Housekeeping sprayed eucalyptus once or twice, but the odor returned, and the vents seemed to blow moldy air, aggravating my allergies and limiting my time in the room.
Shannon·1周前
They need to renovate!
Carlos·1周前
The worst hotel service I’ve ever seen. The facilities malfunctioned, a terrible sewage odor lingered, and the front desk staff’s attitude was utterly awful and disgraceful.
Einat·1周前
I hated it, my first stay at this well‑known place. The staff were terribly cold and unfriendly! We were given a room that had a puddle of water on which my wife slipped and got hurt. No compassion, no sympathy. The rooms had aged, and besides its seaside location, the establishment’s prestige had faded.
Patrick·2周前