Hotel Grand Swiss

I booked through the app, arrived near the hotel and the police stopped me from entering until the hotel gave permission; when I called the hotel and sent WhatsApp and app messages there was no response, so I had to go to another hotel.

Salam·1个月前

“Good hotel”

The hotel itself was excellent—clean, well-maintained, and very comfortable. The staff were friendly and helpful, and the room was spacious and exceeded my expectations. However, the biggest issue was accessing the hotel. There is a military checkpoint on the road, and guests are not allowed to pass without prior approval from the hotel. Unfortunately, the hotel had not arranged this in advance, so I had to wait at the checkpoint for nearly an hour under the hot sun. This approval should have been organized before my arrival so that my name would already be on the checkpoint’s list, allowing me to enter without unnecessary delays. Apart from this issue, my stay at the hotel was very pleasant. The hotel itself was excellent—clean, well-maintained, and very comfortable. The staff were friendly and helpful, and the room was spacious and exceeded my expectations. However, the biggest issue was accessing the hotel. There is a military checkpoint on the road, and guests are not allowed to pass without prior approval from the hotel. Unfortunately, the hotel had not arranged this in advance, so I had to wait at the checkpoint for nearly an hour under the hot sun. This approval should have been organized before my arrival so that my name would already be on the checkpoint’s list, allowing me to enter without unnecessary delays. Apart from this issue, my stay at the hotel was very pleasant

Yasir·3个月前

“Bad hotel”

Staff behaved unprofessionally and told us foreigners were not allowed, ignored my repeated calls, and the hotel’s location was missing from maps, making it hard to locate.

Mohamad·5个月前

Clean and very very comfortable. Breakfast was good but the tea and coffee was served in small quantities and was always out

Pauline·9个月前

The local shops were open late for kebab giving us time after checking in to find dinner. Bakeries and Markets were all nearby. Perman is off the main road so it was nice and quiet. Winter season means drinking more hot drinks and travelers would appreciate more than just tea. The breakfast could use a larger Automat for tea and perhaps a decent automatic coffee machine with fresh grind and brew. Local qaswa was not available

Pauline·9个月前