“Terrible experience.”
We booked an apartment, expecting a private unit as usual with listings labeled “apartments.” Instead, we were handed a single room in a shared apartment where the host lived. The whole place was cluttered with her personal items—photos, clothes, household goods—making us feel like intruders in someone else’s private life, which is unacceptable and below the standards we expect. The listing photos gave no hint of this. The apartment also had a strong dog odor. Check‑in was handled by the host’s neighbor, raising further doubts about transparency. We left immediately and asked the host for a refund, but she ignored our message and never responded. We haven’t received any reimbursement. She did offer a small gift for our next trip, which we appreciate.
Konstantin1年前