Villa Zanotto Piri

The house comfortably accommodates 8 people and the staff are very helpful. The air conditioning in the rooms is quiet and powerful. The TV has excellent picture quality and the internet works well. Even though the bungalow is far from the reception, they respond quickly via WhatsApp. The bungalow urgently needs maintenance in several areas: the stove was leaking gas, there is a drip in the living room, even above the sofa, and the pool pump is not working. The kitchen utensils are heavily worn. The house smells of mold.

Simone·1周前

“Conforto, praticidade, auto-atendimento poderia ser melhor para os hospedes.”

The lodge has good facilities and comfort, it delivers on what it promises. The heated hot tub is very pleasant, though small. For those who don’t mind not having reception, breakfast, and staff to open the gate, it’s worth the price for the value. Getting in and out by car is a hassle, opening and closing the gate is the guests’ responsibility. The entrance is very dark, making it even harder at night. Leaving the key at the other lodge proved troublesome and delayed leaving the city because of traffic congestion during the holiday. I suggest a lockbox for guests to deposit keys on exit, like the Ibis chain does. The center is about 900 m away, with lots of ups and downs, so walking around the city is impractical; the car dependency makes opening and closing the gate and parking in town even more annoying. I was woken by a fight between a former couple of staff at 7 am, with a threat of violence against a female employee, which was truly unacceptable. Management says they’ve taken action; I hope they’ll require police protection and advise the employee on possible precautionary measures. No tolerance for sexism and aggression toward women. I felt equally uneasy and attacked by the situation.

Maria·1周前

“Ok.”

The flat is comfortable. The villa is not a lodge; they are flats and all belong to the Zanotto group, so the villa’s reception is at the lodge about 10 minutes away where you have to go for check‑in and then return to drop the key. The flat is okay, the pool is small and already occupied by a romantic couple, so we felt awkward entering. I believe that for the price charged there are other flat options with better cost‑benefit. The place isn’t far from the center, but without a car it’s not nice to walk around. Also there’s no electronic gate to enter with the car, so you have to go down and open with the key and close, which is fine unless it was raining heavily that day.

Thaisa·4 周前

The atmosphere was calm, safe, and quiet. The water in the bathrooms had a bad odor both in the shower and the tap, but everything else was clean and organized.

Silva·1个月前

“Pode melhorar”

The room size and cleanliness were fine, but picking up keys at a different reception caused confusion, the lack of an electronic gate made nighttime arrivals feel insecure, and the thin floorboards made a lot of noise in the ground‑floor apartments.

Mauricio·1个月前