“Horrible Hotel Experience”
I booked this place because I thought it looked nice and had a great location, yet it was very overpriced—nearly 400 euros, but I accepted it because it was King’s Day. Check‑in starts at 4 PM and there is no reception or anyone to speak to, and there is no luggage storage. I called the phone number and the person basically told me to store my luggage at the central train station. When we arrived at 4 PM there was a man painting the walls. There is no lift, the place was very dirty, and fresh paint covered everything; the whole place smelled strongly of paint. The room was big, but they didn’t even clean it properly. The floor/rug was very dirty and dusty, the closet was falling apart, and you only get one small towel. I tried to message them for another towel, but they didn’t answer. There is no soap or basic toiletries—bring your own. The shower was broken and taped together, the wood around it was rotten, and the shower sink was also falling apart. I didn’t even look behind the lamps. I tried to reach the outlets and was shocked by how dirty they were. I had to run to the store to buy flip‑flops because I didn’t feel comfortable walking barefoot. I reached out again, and still no answer. The bed was big, but the sheets had yellow stains on them; I’m not even sure if they were washed. The room windows were very old. It was extremely hot during the day and very cold at night. There was only a small broken fan—no AC at all. The street noise was horrible, making it impossible to sleep. The curtain was stuck on the ceiling; one side was covered in yellow stains, and the other side was black, letting in so much light that I couldn’t sleep. This place is absolutely horrible. I am only giving one star because there is no option to give zero.
Hemza5个月前