“Great location for what we needed. Clean. Comfortable and incredible staff.”
The restaurant and wine staff were exceptional—friendly, helpful, knowledgeable, and proactive about dietary needs, and the food in both venues was excellent; check‑in and check‑out were straightforward and easy, the room was clean and comfortable, with tea, coffee, milk, and water available and easy to get more if needed; towels and toiletries in the bathroom were plentiful; the property was nice to wander around, and we received a voucher for breakfast at a sister property, though we had already planned elsewhere so didn’t use it. However, there were no spare blankets or pillows, no hanging space, and only herbal tea—green jasmine and Earl Grey—which I didn’t mind but my husband did; the room was noisy, probably from the ice maker at the wine bar, and the accommodation was acoustically transmissive. Outside the rooms, other guests were not considerate—walking and yelling early, then loudly entering the accommodation area before some bedroom gymnastics—though they seemed to enjoy their night away (well, he did! She seemed to be faking it).
Amy3周前