All staff were really lovely and very helpful with anything needed. The airport shuttles were super handy. The bedroom was tired and could use some maintenance and redecorating. It was a shame there was no access to the indoor pool.
Finola3周前
请稍候…
★★★★·Balikpapan·7.9
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也可以直接打，比如 “20号前后，住三晚”
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Four Points by Sheraton Balikpapan offers air‑conditioned rooms with private bathrooms, bathrobes, free Wi‑Fi, tea/coffee makers, hairdryers, and work desks. The on‑site restaurant serves Indonesian, American, and Asian dishes for brunch, lunch, and dinner. Amenities include a fitness centre, terrace, year‑round outdoor pool with pool bar, airport shuttle, and complimentary parking. Located 1 km from Sultan Aji Muhammad Sulaiman International Airport.
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住客对酒店各方面的评价。
All staff were really lovely and very helpful with anything needed. The airport shuttles were super handy. The bedroom was tired and could use some maintenance and redecorating. It was a shame there was no access to the indoor pool.
Finola·3周前
The hotel sits just a stone’s throw from the airport and is surprisingly inexpensive, but I’m writing mainly to thank Mona Lisa for handling all my arrival issues. She was quick and made every request feel effortless, arranging my money exchange and beach visit and staying in touch to confirm everything was fine, even helping me navigate the Indonesian menu. Having traveled worldwide, I’ve never met anyone better than Mona Lisa; she’s truly the best.
Brian·1个月前
The staff were very polite and helpful, yet they couldn’t change the unacceptable overall situation. The hotel is in terrible condition, especially the exterior and pool area, which is dilapidated, broken, and unkempt to the point of danger if not fenced off. All the wooden slats are damaged, broken, or missing, posing burglary and injury risks. The larger pool is rusted, dirty, and the water isn’t filtered. The corridors smell strongly of mold. The rooms are usable and in better shape. The advertised restaurant offerings (cocktails and long drinks) are unavailable, apparently due to a lack of alcohol; instead, one can buy bottles of alcohol at an exorbitant price. The photos on the website are heavily edited. Unfortunately, the management is inflexible and couldn’t assist us on site.
Diana·1个月前
I had a big room, a great shower, and excellent breakfast. The hotel is close to the airport, the staff were friendly, and the pool view was amazing. The internet didn’t let me watch YouTube or Netflix.
Muhammad·1个月前
The staff went above and beyond to make sure everything was perfect!
Ivan·2个月前