The key cards never worked, and I never received any toilet paper or water. The customer service was poor.
Mariam2 周前
请稍候…
★·Madinah·6.5
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也可以直接输入，比如 “20 号前后，住三晚”
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17 平方米 · 2 twin beds · 可住 2 人
17 平方米 · 3 twin beds · 可住 3 人
17 平方米 · 2 twin beds · 可住 2 人
22 平方米 · 3 twin beds · 可住 3 人
26 平方米 · 4 twin beds · 可住 4 人
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Hayah Golden Hotel sits just a five‑minute walk from Prophet Muhammad’s Mosque in Medina, offering modern, air‑conditioned rooms with flat‑screen TVs and complimentary public Wi‑Fi. Guests enjoy 24‑hour front‑desk service, free on‑site parking (subject to availability), and easy access to Prince Mohammad Bin Abdulaziz International Airport (20 minutes by car). Its prime location places the hotel within 220 m of Al‑Masjid Al‑Nabawi.
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住客对酒店各方面的评分。
The key cards never worked, and I never received any toilet paper or water. The customer service was poor.
Mariam·2 周前
I booked a quadruple room for five people at the Hayah Hotel, but when I arrived I was told we had been moved to the Areek Taibah Hotel without any warning. The new room didn’t match the original description: the advertised four twin beds, each 90–130 cm wide, were actually only about 70 cm wide at most. It was smaller than the Hayah Hotel room and the bathroom wasn’t very clean. The only positives were its close proximity to the mosque and the effective air conditioning. The surprise transfer, smaller space, wrong bed‑size info, and lack of cleanliness left me disappointed.
Asad·2 周前
The location is the best, my room had a view of Masjid Nabawi, and everything was good – I have nothing to complain about.
Amjid·2 周前
The rooms were nice, but the electrical connections need adjusting.
Ahmed·4 周前
Refurbished , nearest to masjid nabawi and maintained new. The check in time took 2 hours. The staff was displeasant. No body bothered to provide water in the room or the toileteries
Yaseen·4 周前