Super Townhouse Kanakpura Road Formerly Panchavati Comforts

“Horrible experience. Will not recommend to anyone”

Nothing positive at all. The experience was unpleasant. Many aspects fell far below basic hotel standards. When we received our room, the bathroom was filthy, the bedsheets and pillowcases had been used, and we had to remind staff a million times to clean the room right after check‑in. We asked for breakfast to be delivered by 7:30 am because we had an event at 9 am, but after four reminders they still didn’t bring it. The staff were unwilling to help. The place felt extremely shady for a family. To top it off, the staff entered our room while we were away and left a glass table inside. When we confronted them, they said nothing. This indicates they have been entering rooms in our absence. We were ladies staying in the room, so this was a complete invasion of privacy and we felt unsafe. Absolutely pathetic, and neither the staff nor the manager helped at all.

Shambhavi·2周前

The experience was terrible, and the staff were the main issue.

Jadhav·1个月前

“Shitty Hotel & Shitty service”

As soon as I reached the hotel, the receptionist told please contact the customer care. We cant give you room here. There is no water. Supply at all So it's better you have to contact. Then I told I'm too tired. I can't do it now. It's already 1:00. I was supposed to come here by 12 itself, but it's too sunny and I was stuck in traffic.And then he told, sir, it'll take two minimum 2 hours to finish that repairing afterwards You will get the water, I asked there wont be problem afterwards. I'll get water right? He said yes, sir you'll get water afterwards no worries but as of now there is no water. I ask whether the room is ready? He said. Yes, sir. The room is ready. Then I went and I took the room just to find out that bedsheets were untidy & Stinky .And there was the AC was not working and the bathroom was very stinky and it was very foul smelling. And then there were literally no batteries inside the remote, so I can't use tv and all tm. As I was very tired I took the nap and then in the evening when I woke up, I went to freshup . At that time the cold water was coming, but there was no hot water to take bath.I asked the room service guy, who was simply roaming around. He told that as there is some repair going on, you might not get hot water now & you will get it in the morning. I said, okay. And I so I had food and all.Then I slept, just woke up in the morning, ah that there is no hot water and there is not even cold water in the morning. 6:00.So I called them to ask why isn't it repaired yet just to get yelled that he has told us yesterday itself that repair going on so i hat to check out at 7 am in the morning & so many child labours & pakistani/bangladeshi workers in hotel

Shashank·1个月前

“Worst stay experience”

The worst experience ever; all the facilities mentioned above were in question.

Senthilnathan·1个月前

I didn’t like the property at all: customer service was terrible and there was no cleaning at all; mainly the cleaning and customer service were very bad.

Rashid·2个月前