“Marcia F.”
The place is beautiful and the service is 1000‑point, everyone is super attentive. There was a wedding over the weekend we were staying, with dinner and a party inside the hotel, which made the place noisy and very busy.
Marcia今天
★★★★★·Lisbon·9.0
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也可以直接打,比如 “20号前后,住三晚”
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The 5-star Pestana Palace Lisboa Hotel & National Monument, a restored 19th-century palace, boasts private parklands and Tagus River views. It features 2 swimming pools, a sauna, and wellness centre, as well as a steam bath and hot tub. Elegant rooms have flat-screen TVs, minibars, and garden views from furnished balconies. The hotel is near Belém Tower and Hieronimyte Museum, with a business centre and sustainable indoor pool heating.
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住客对酒店各方面的评价。
The place is beautiful and the service is 1000‑point, everyone is super attentive. There was a wedding over the weekend we were staying, with dinner and a party inside the hotel, which made the place noisy and very busy.
Marcia·今天
O palácio é de uma beleza incrível! Os quartos são muito confortáveis. Os jardins são perfeitos. Perto do centro de Lisboa, mas gozando de uma calma invejável. O SPA também é muito bom. Foi tudo perfeito!
Rita·2天前
The place is very pretty, but it’s a bit removed from the tourist area, and one day I ran into a problem with no hot water.
Marcela·3天前
The space is overwhelmingly good; the old castle has been renovated into a truly beautiful building with lovely gardens, even more stunning than the Ajuda Palace and full of sights to see. However, the staff are severely understaffed, especially at the spa where no personnel are present and the facilities are left dirty and neglected. I couldn’t find a hair dryer in my room, so I called for help and the line stayed unanswered for about 10 minutes. While the people in the lobby and garden were friendly, the staff serving in the restaurant and doing housekeeping seemed entirely unwilling to assist customers. Considering the price paid and the 5‑star label, the level of service was quite disappointing.
Jiseung·5天前
All of the hotel’s staff were fantastic, and everything was wonderful—there was nothing to complain about.
Ferreira·1周前