“Une déception”
The location near the beach is pleasant, the gardens are clean and well kept, the room is air‑conditioned, and the man who handles excursions and activities is very friendly and welcoming. The rooms are poorly sound‑proofed and the service quality needs improvement. At the restaurant we waited an hour between the starter and the main dish; I didn’t even get my starter, so I asked not to be charged for that disastrous meal. The man at the front desk in the evening was rude and cold. We needed beach towels, but for two days we didn’t get any because they were not dry. The dry‑cleaning service returned damp clothes, yet we were fully charged. Moreover, when we approached certain staff members (some of them), we felt like we were bothering them, which was annoying. Breakfast also needs work; the buffet is limited in choices and something is always missing.
Anelda2个月前