Hotel Carmel

“Everything was great but the bath situation left a downer on the stay.”

Location was tremendous. We booked a king room with a bath. There was no bath plug. We asked several times without response, then when a response was forthcoming it was a simple we don’t have one. This was particularly disappointing

Peter·3天前

“Fantastico”

Hotel fantastico. Camera molto belle e ben curate. All'esterno due zone relax super! Abbiamo dimenticato una borsa con dentro ducumenti e dollari e siamo tornati il giorno dopo a recuperare la borsa e c'era tutto dentro. Molto onesti e gentili. Consiglio davvero

Carola·2周前

“Great location, fantastic bar onsite but very rude front of office staff.”

The location was superb. Elizabeth on reception was rude and unhelpful. We are on a three week tour of California and this was by far and away the worst experience we had with hotel staff. We were put in room 114A (if they offer you this refuse! It smelt of damp and had one tiny window). Elizabeth told us it was the room we booked in front of all the other guests at breakfast which my wife found embarrassing. We double checked and the room we were eventually given 110 was the type of room we had booked. Totally Unnecessary and completely at odds with the staff we have encountered at the other 10 hotels we have stayed in

Drew·1个月前

Unfortunately, we were disappointed with our stay. We had an issue with the room key and had to wait about an hour in the lobby in the evening for assistance. The problem could not be fixed due to an issue with the door system, which meant we were unable to leave the room until check-out the next day, as the door could not be locked. Considering the high price of the stay and the inconvenience caused, we were disappointed that we received neither an apology nor any form of compensation

Charlotte·1个月前

“Terrible. Left a day early.”

No luxury. Bugs. No private patio or outdoor space as website implied. Dated. No room service. Had bare essentials. Would not return or recommend

Doug·2个月前