This hotel's location and design are really something special, but the check-in experience was a letdown. I'd asked for a paid taxi to the station on the day I arrived and the person at the desk agreed, but when I needed it the next morning, the receptionist Vora wasn't helpful - she said it wasn't their policy to arrange taxis. I had a bad back and needed some extra help, but she wouldn't even get my luggage down from the room, though another staff member did eventually come to my aid.
Sanjay1年前