★★★★·Igatpuri·7.3
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也可以直接打，比如 “20号前后，住三晚”
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Camel Valley Resort & Spa, Igatpuri, offers a serene hillside retreat with an outdoor pool, free Wi‑Fi, and 24‑hour front desk. Rooms feature air conditioning, TV, private bath, and hairdryer. The on‑site Garnet restaurant serves Indian, Chinese, and Continental cuisine, while a games room and meeting facilities cater to leisure and business guests. The resort lies 4 km from Igatpuri railway and bus stations, 150 km from Chhatrapati Shivaji International Airport.
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住客对酒店各方面的评价。
The location and the area outside the resort were fine, but the bed and furnishings seemed old and wrong, especially the top of the bed; the bedding was not comfortable, the linens were not clean, and the room was not thoroughly cleaned.
Mahendra·2周前
The location was good, but the rooms were badly maintained and absolutely not worth the tariff.
Kulkarni·3周前
The room was not very clean, with leakage and dampness around the mattress; the mattress itself was damp and dirty due to water leakage, and the room lacked proper ventilation.
Mayura·3周前
Nothing was good about this place; the room was super old and untidy, room service and staff were super slow, the lights kept going on and off again and again, and the power backup was not working properly.
Shaikh·3周前
The experience was the worst; the hotel owner threatened us and did nothing. I tried to contact you guys but no one responded, so this was my last booking from your platform and I deleted the app. Warning: Uninhabitable conditions and unacceptable management—do not book this property. Our stay was an absolute nightmare from start to finish. The room was infested with cockroaches, the bedsheets had visible black stains, the curtains were filthy, and the space smelled foul. Basic expected amenities—including a refrigerator, proper in‑room dining, and clean bedding—were completely missing. When we escalated these severe hygiene issues to the property manager, Mr. Anil Sharma, his response was dismissive and openly aggressive. Rather than resolving the complaints, he condescendingly asked if we had ever stayed in a 4‑star property before and told us that we simply had to accept the conditions as they were, even admitting the staff was untrained. We paid premium rates equivalent to a 5‑star stay, only to be met with squalor and intimidation. We feel completely misled by this property and let down by the lack of support. A formal complaint is being escalated to consumer forums and the property owner. Save yourself the trouble and stay elsewhere.
Ankur·3周前