“Sadly not the best stay, at what was one of our favourite hotels”
The hotel is still a reasonable place to visit. I tried three times to get the radiators working in the bathroom, never happened. Also the room heating was timed for about 18/19.00 hrs, not comfortable to stay in the room before dinner. The public areas, bar and restaurant did not have heating all the way into the evening, guests sat with coats on, very poor in a cold snap, not the cosy welcome you would expect, took our business to local pubs. We have stayed numerous times and had great experiences in the hotel, unfortunately the standard has slipped, maybe their costs have risen, but to lower standards to guests as a saving is in my opinion a short‑sighted solution. We recently stayed in Boroughbridge with no reductions in standards at all?
Dave·1周前