The location was fine, but the cleaning was poor and the booking support failed to help me file a complaint.
Buitron3周前
★★★·Progreso·5.0
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也可以直接打,比如 “20号前后,住三晚”
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Hotel Tropical in Progreso features family rooms with sea‑view balconies, air‑conditioning, private bathrooms, dining areas, flat‑screen TVs and complimentary toiletries. Guests enjoy a rooftop terrace, outdoor pool and free Wi‑Fi throughout. The 24‑hour front desk offers room service and an on‑site restaurant. Located a 13‑minute walk from Progreso Beach, with Mundo Maya Museum (29 km) and Merida Cathedral (37 km) nearby, and 41 km from Manuel Crescencio Rejón International Airport.
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住客对酒店各方面的评价。
The location was fine, but the cleaning was poor and the booking support failed to help me file a complaint.
Buitron·3周前
Facing the Malecón, the place was in disrepair.
Yola·3周前
The spot was great for our plans, yet the building—large and old—was utterly neglected, covered in dust and animals right at the entrance. The rooms were in terrible condition: bedding and towels were stained and smelly, and the pillows we requested were missing and looked awful. I had no confidence sleeping or showering there. With no other rooms available, I felt it was almost a $2,000 MXN theft and will never return.
Juan·4周前
The climate control didn’t work, the TV was broken and the remote’s batteries were dead. The room was dirty, damp, and needs major improvements.
Hernandez·1个月前
The location was good, but the water stopped and ants appeared; they fixed it by moving me to a better room, which was first‑class.
Fiama·1个月前