★★★★·Beachwood·8.2
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也可以直接打，比如 “20号前后，住三晚”
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The AC Hotel by Marriott Cleveland Beachwood offers air-conditioned rooms with private bathrooms and modern amenities, including free WiFi. The hotel features a fitness centre, outdoor terrace, and bar, along with free on-site parking, a business centre, and 24-hour front desk. Located in Beachwood, it's 15 km from the Cleveland Orchestra and Cleveland Botanical Garden, with easy access to the Cleveland Museum of Art and Rock and Roll Hall of Fame.
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住客对酒店各方面的评价。
The location was great, the hotel felt modern and clean, and the staff were friendly and helpful; a shout out to Michelle in the coffee/breakfast area, she had a great selection and was fun to chat with each morning. I liked it all.
Carla·1个月前
The people are friendly, the place is very well located, and the rooms are comfortable, but the closets are very small and they don’t do daily cleaning; for two consecutive days they didn’t come to clean or change the beds, which is very annoying, and the rooms should be attended daily.
Lucila·1个月前
The location is great and gives easy access to restaurants. Parking is free and generally easy to get to from the highway. The room is a good size, clean, and the beds are comfortable. The staff are apathetic. Room cleaning is not consistent and it’s strange that you need to request a clean. Breakfast options are very limited and the service is poor.
Nyree·2个月前
The location was great. The lobby was very welcoming. There were a few minor things that needed improvement. We couldn’t get ice or water to come out of the hydration station that was on our floor.
Sharon·3个月前
The breakfast needed improvement; the selection was very basic, and every morning there seemed to be a different issue. The coffee machine was often out of service or empty, there were frequently no cups available, and one morning there was no coffee at all. Although staff members were present, no one seemed to be checking or restocking the breakfast area. Even the Brie cheese was served in a way that made it stick to the plate, making it difficult to serve. A little more attention to detail would make a big difference. The location was excellent—very convenient and one of the best parts of our stay. The staff were always friendly, smiling, and polite, but it felt like they weren’t trained to the standard you would expect from a higher‑end hotel. They were present, yet the breakfast area often went unattended, and issues such as the coffee machine, empty supplies, or missing cups were not addressed promptly. The rooms were very clean, which we appreciated. However, the air conditioning was uncomfortable because it was directed straight toward the bed. No matter where you slept, the cold air blew directly on you. Then the system would stop until the room became warm again, so the temperature constantly shifted between too cold and too warm. The other downside was the soundproofing. This is probably more of a building design issue than a maintenance problem, but the walls are very thin. If you have noisy neighbors, you’ll hear almost everything—from conversations and sneezing to chairs being moved. The location was excellent and by far one of the hotel’s biggest advantages. It was very convenient, and the rooms were clean throughout our stay.
Yanina·3个月前