80 m² · 4 double beds
46 m² · 1 extra-large double bed and 1 double bed
19 m² · 1 double bed
80 m²
19 m² · 2 double beds
46 m² · 1 extra-large double bed and 2 double beds
“Fraude”
I arrived at the hotel with my reservation fully paid through Booking, and they told me they had no space and that my reservation “didn’t work”. They assured me they would refund me, but now they’ve only returned $180 under the excuse that “I didn’t show up at the hotel”, which is completely false. If the hotel already knew about my reservation and still didn’t honor it, that’s negligence on their part or a serious coordination failure with Booking. I demand an immediate clarification and a full refund of the amount paid. If I don’t receive a prompt solution, I will file a formal complaint with consumer protection authorities. I expect a quick response and a satisfactory resolution. I arrived at the hotel with my reservation fully paid through Booking, and they told me they had no space and that my reservation “didn’t work”. They assured me they would refund me, but now they’ve only returned $180 under the excuse that “I didn’t show up at the hotel”, which is completely false. If the hotel already knew about my reservation and still didn’t honor it, that’s negligence on their part or a serious coordination failure with Booking. I demand an immediate clarification and a full refund of the amount paid. If I don’t receive a prompt solution, I will file a formal complaint with consumer protection authorities. I expect a quick response and a satisfactory resolution.
Close to the sea and restaurants. The booking manager’s directions were wrong, costing me two taxis. Check the location because it’s near the sea, not to the north.
“Fraude”
I arrived at the hotel with my reservation fully paid through Booking, and they told me they had no space and that my reservation “didn’t work”. They assured me they would refund me, but now they’ve only returned $180 under the excuse that “I didn’t show up at the hotel”, which is completely false. If the hotel already knew about my reservation and still didn’t honor it, that’s negligence on their part or a serious coordination failure with Booking. I demand an immediate clarification and a full refund of the amount paid. If I don’t receive a prompt solution, I will file a formal complaint with consumer protection authorities. I expect a quick response and a satisfactory resolution. I arrived at the hotel with my reservation fully paid through Booking, and they told me they had no space and that my reservation “didn’t work”. They assured me they would refund me, but now they’ve only returned $180 under the excuse that “I didn’t show up at the hotel”, which is completely false. If the hotel already knew about my reservation and still didn’t honor it, that’s negligence on their part or a serious coordination failure with Booking. I demand an immediate clarification and a full refund of the amount paid. If I don’t receive a prompt solution, I will file a formal complaint with consumer protection authorities. I expect a quick response and a satisfactory resolution.
Close to the sea and restaurants. The booking manager’s directions were wrong, costing me two taxis. Check the location because it’s near the sea, not to the north.
