Il Giardino di Proserpina

“Megtévesztő, nem azt adja, amit ígér”

The location was close to the Vatican and Rome’s city centre, easily reachable by metro and bus. We felt the accommodation didn’t deliver on its promises in many ways: we booked a 30‑square‑metre room, but it was quite small— the room map listed only 21 square metres, not 30. We chose a larger room hoping for extra space to relax and sit, yet there was no sofa, and the table was so small it was almost impossible to reach. Though a kettle and water boiler were listed, we couldn’t use them; the kettle was dripping water and the cabinet underneath was stained and warped, indicating it hadn’t worked for a long time. We reported the kettle issue, and the host promised to fix it, but we never heard back. We didn’t try the water boiler because there was no tea or coffee powder available. Only one espresso cup and one mug were provided—too few for two people, with no extra glasses, plates, or cutlery. The host charged us 20% more than the price shown by the booking site. The place is called Kert (garden), and the photos show a garden, so we assumed we could sit there for a few minutes, but before arrival we received a message saying we couldn’t rest or even stop in the garden. We didn’t understand why it was advertised as a garden when we had no access to it.

Petra·1个月前

The location was great, and the room and bathroom were spacious. The air‑conditioner didn’t cool much and was noisy.

Marco·1个月前

“Alloggio molto bello, in posizione ottima”

The location was superb, well served whether you stay in the neighbourhood for shopping or need to reach the city centre by public transport. The room is small but fully equipped, with a spacious bathroom and a shower, plus a washing machine. The linens and towels are soft, fragrant, and high quality. The check‑in via app worked very well, and unlocking the door from the phone was very convenient. Overall, the room quality is high. A few details need fixing: the washing machine lost some water; the desk is too high, blocking the window and requiring it to be moved each time; there’s little tea, chamomile, etc., and we couldn’t get the espresso machine to work; inside the apartment, the Wi‑Fi works fine but the cell phone signal is weak.

Fulvio·1个月前

Great location, clear and quick communication, clean

Veronika·1个月前

The location was great and the apartment felt secure because the entrance is behind large main doors. The space was ample for a couple and a baby, with a nicely sized bathroom. The washing machine was handy after a long trip. Being inside a courtyard made it very quiet. I also have to mention that our baby fell ill while we were in Rome, and we had to cancel our flights and arrange last‑minute plans. The host let us have a late checkout to sort things out, which we really appreciated during a highly stressful time. The main problem was with the air‑conditioner (there are two, but the host said the other is for emergencies). With all doors and windows closed, the temperature was set fully down and the fan on full, yet we could only bring the room down to 26 °C (we had a baby monitor in the room). It was uncomfortable. We contacted the host, who came out to assess and said there was an issue and that no technician was available because it was a weekend. We expressed our concern— we had a baby and it was a heatwave. He said he couldn’t turn on the other air‑conditioner because it would cut the electricity to both apartments, as the other unit was also using theirs. We told him that, but he said there was no problem and that they are serviced regularly—we checked the vents and they were thick with dust. We did not have this problem during the entire six weeks we travelled Europe. We were disappointed. We eventually got the room down to 23 after two days straight and leaving the vent shutter open for more airflow. The experience would have been so much better if the room had been at a comfortable temperature. The only other issue was that the baby cot was a bassinet; our nearly one‑year‑old hasn’t fit in a bassinet since she was about five months old, so that wasn’t ideal, but we made it work as best we could.

Sheridynn·3个月前