Holiday Inn Express & Suites Cross Lanes by IHG

“Neither Booking.com nor the hotel staff was able to deal with my questions.”

Ok, and also ok.

Michael·1个月前

“It was great!! Will be back!!”

The breakfast was good, with a lot of different items to choose from! The staff were very friendly, professional, and helpful! The room was clean, inviting, and comfortable! The only downside was no hot tub, but that wasn’t a deal‑breaker. The price was a little steep but not awful, and the location was initially confusing but I got used to it.

Wheeler·2个月前

Friendly staff and spotless rooms, but the beds are too high, making it hard to get in and out.

Susan·2个月前

“Wonderful stay!”

The hotel was immaculate and the rooms offered plenty of space. Breakfast was superb, and the staff were both considerate and friendly. We were running late—almost 10 pm—and the staff called to confirm we were still on our way so the room wouldn’t be released. Checkout in the morning was also very friendly; they honored my request to pay cash. The only drawback was the tall round bowls for the sinks that sit on the counter instead of inside them; if you’re short, ask the front desk for a stool so you can comfortably use the sink for washing hands or brushing teeth.

Heather·2个月前

“OK stay”

Great location and welcoming staff, yet the pool wasn’t functioning properly and there was no heat.

Dzstl1·2个月前