Within 24 hours of my arrival, the hotel reached out to me via WhatsApp instead of the official Booking channels, telling me they couldn’t host me because of alleged weather‑related damages. They asked me to cancel the booking myself, even though it wasn’t refundable. Only after I reported the incident to Booking and pressed the hotel did they finally cancel. I had to scramble to find another place on very short notice, which caused significant inconvenience.
Paolo4周前