I got a last‑minute call from the OYO team saying the hotel was under maintenance, so no rooms were available; they cancelled my booking at the very end even though I had already paid the full amount, and I still haven’t received a refund.
Verma3个月前
★★★★·Munnar·5.7
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也可以直接打,比如 “20号前后,住三晚”
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Collection O Munnar in Munnar offers 4-star comfort with free WiFi, air-conditioning, and modern amenities. Rooms feature work desks, seating areas, TVs, and free toiletries. The hotel provides a lift, 24-hour front desk, daily housekeeping, and room service. Located near Munnar's attractions, it is 14 km from Munnar Tea Museum and 89 km from Cochin International Airport, offering a convenient base for exploration.
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住客对酒店各方面的评价。
I got a last‑minute call from the OYO team saying the hotel was under maintenance, so no rooms were available; they cancelled my booking at the very end even though I had already paid the full amount, and I still haven’t received a refund.
Verma·3个月前
The only good thing was the location, but the rooms were dirty, the staff were bad, the bathrooms were unhygienic and unmaintained.
Supriyo·3个月前
The room was clean and the room service was good, but the staff charged an extra fee for a plastic table that was damaged.
Mohit·3个月前
The place was fine, but the hot water facility was lacking.
Arunkumar·4个月前
The manager behaved very badly, the manager and staff were rude, the AC wasn’t working, and the room was not clean.
Pk·4个月前