★★★★·Playa del Carmen·7.7
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也可以直接打，比如 “20号前后，住三晚”
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Terrasse Hotel Playa del Carmen in Playa del Carmen features family rooms with balconies and city views, each equipped with air-conditioning, a private bathroom with walk-in shower, and complimentary WiFi. The hotel boasts a rooftop swimming pool, sun terrace, and amenities like a minibar, work desk, and streaming services, along with private check-in, 24-hour front desk, and concierge service.
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住客对酒店各方面的评价。
The spot is great—far from the crowded part of 5th Ave, close to a nice beach (72), and there are solid food options like Crisol for breakfast or lunch and Tropical Tacos in the evening; the pool and roof terrace are also nice. A lively Sunday market on 10th near the hotel and surrounding streets adds to the vibe. I’ve stayed here several times.
Shirley·2周前
The facilities were solid, but the location and breakfast left something to be desired.
Julio·2个月前
The hotel’s location might have been passable, but the service, staff, and amenities were utterly disappointing. From check‑in to check‑out it was a nightmare: the front desk immediately argued that we booked a king instead of our double, took our bags, and after an hour claimed the room was already booked by someone else, forcing us to scramble for the room we paid for. The staff were confrontational and lacked basic manners. The “breakfast included” promise was a bait‑and‑switch; we received stale, soggy bread, plain milk, and a jammed Nespresso machine, and had to pay an extra 750 pesos for anything like basic chilaquiles. Management was no better, constantly arguing instead of solving problems, creating a deeply hostile environment.
Aldo·4个月前
The spot is great, just a short walk to gorgeous beaches, and the cleaning crew did a solid job while the staff were friendly. The room was tidy, the pool was spot‑on, and the view was nice; the big bed and minibar were a plus, and the air‑conditioning worked perfectly.
Paula·6个月前
This beach hotel is stunning, and the staff are very attentive and pleasant. The only downside is the location.
Yuchark·7个月前