“Overall,the staff and initial hospitality were good”
We stayed in Room 815, tucked away in a quiet dead‑corner of the hotel that didn’t meet our expectations. Although the room was clean and had no view, the first night was ruined by loud door slams from neighboring guests that kept us awake. On day two, housekeeping cleaned the room but removed one of our two shower towels and failed to replace it; they also inexplicably hid the bed pillows under the TV cabinet and left only one coffee bag and two creamer packets, forgetting to restock the coffee amenities. The parking lot was full early in the morning, suggesting the hotel lacks sufficient space for extra vehicles. Overall, the staff and initial hospitality were good, but housekeeping details and noise control need improvement.
Ahmed·1周前