Rydges Ringwood

“Overall we were very happy”

Location. Tight parking

Rita·今天

“Apart from the staff, nothing to shout about. I'd rather stay at SAGE hotel and pay more.”

The staff were great. Change the EVT management or their mindset. The management policies under new Mgt EVT was a disgrace. Check out time was moved up to 11 am. No housekeeping after 2.30pm. Previously was 3.30pm. I was stay in the one room King suite. The price went up from AUD 220 (in 2024 and 2025) to AUD 270 per night in 2026. No more washing of cups and utensils, guest are expected was their own cups. Previously back in 2025, it was not so. I used to rate 5 stars on Google. I will change to 1 Star after this. This will be the 3rd and last time I stay at any hotel managed by EVT

William·2 天前

“Not value for money”

The room was modern and comfortably furnished. The room was modern and very comfortable but our room was facing the Maroondah Highway and the traffic noise was clearly audible (and even some sort of a church bell that rang every hour) and the noise level remained loud throughout the night, making it difficult to have a peaceful sleep. The customer service was cold and distant. There was no greeting, eye contact or willingness to assist upon check in. The experience was so impersonal that an AI self check-in kiosk would have been a better alternative. The car parking was an additional charge, which was not made clear to us beforehand. The kitchenette could benefit from a sink and a knife for basic food preparation such as cutting fruit. The breakfast is not worth the price - One of us ended up having cereal with milk and the barista prepared coffee was additional charge. Overall, despite the comfortable and modern room, the poor customer service, noise and unexpected additional costs significantly detracted from the experience. I would be unlikely to stay here again & would not recommend

Gayathri·3 天前

Not applicable

Stephen·5 天前

“Stayed for work, nice and central for everything shopping public transport etc. Would recommend.”

Breakfast buffet was good, various options available to suit everyone. Plenty of parking available and room facilities were great. Staff always friendly and welcoming and ready to help. The only downside for me was the bar closing a little early. Probably a good thing tbh :)

Richard·6 天前