“Занемарено, зле оборудвано и с лошо обслужване”
The location was decent, the courtyard, pool and barbecue were nice but neglected; the bedrooms were okay, some had air‑conditioners, others fans, and some had nothing. I can’t even begin to describe how neglected everything felt – we rented all the apartments in the house, yet the place was in terrible condition. Inside, mold and stale food stank, there was almost no dishware, the sofas were stained and smelled bad, the shower cabins were broken and doorless, showers and taps were stained and rusted, and the grout and tiles were covered in mold and mildew. In one bathroom a shower curtain even fell on a person bathing. We needed more sheets because some people had to sleep in the bedroom and the next day on the sofa – on Saturday we were told sheets would be supplied on Sunday, but when Sunday came the phone never rang and no one answered our messages, and eventually they told us we were in an uncomfortable situation. Thus we never received extra sheets, and friends who arrived later had to sleep on a blanket. The bedrooms had large wardrobes that were empty, and if you needed an extra pillow, sheet or blanket there was none, and no one would provide anything. In the children’s bedroom we had to clean ants every night before bed. Thank God we didn’t have any serious problems because we were completely alone. A woman greeted us, showed us the house, told us who to contact with questions, and left. Guess what – you call, she doesn’t pick up or return calls; you write, she replies after 2‑3 hours, sometimes even after a day. The courtyard is nice but terribly neglected; they didn’t even bother to trim the grass or tidy the bushes. The barbecue was fine but also neglected, the table was super dirty, greasy, and there was almost no dishware. The pool is good. We paid 2400 € for three nights, but given the state of the house and the staff’s attitude, the price should have been at least half that. I’m sorry, I’ve never written such a review before; I’ve been vacationing in Greece 2‑3 times a season for many years at various places, but never encountered such a place and such service.
Васил2 个月前