There was a problem during check‑in; the system had no record even though the booking was made and the payment deducted. I contacted the owner but received no response, and after requesting a refund I still got no reply.
Almeera5个月前
请稍候…
Tawau·5.0
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也可以直接打，比如 “20号前后，住三晚”
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1 double bed
1 double bed
3 single beds
1 double bed and 1 single bed
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Mangrove Hotel Tawau, situated 30 km from Tawau Airport, offers family rooms with air‑conditioning, private bathrooms, work desks, TV, and soundproofing. Guests benefit from free WiFi, a lift, 24‑hour front desk, full‑day security, and room service. The hotel’s convenient location near local attractions, modern amenities, and praised service make it a standout choice.
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住客对酒店各方面的评价。
There was a problem during check‑in; the system had no record even though the booking was made and the payment deducted. I contacted the owner but received no response, and after requesting a refund I still got no reply.
Almeera·5个月前
The spot is great, but the facilities fell short – the lift was unusable and the TV didn’t work.
Sahara·1年前
The lift was broken, the bathroom floor was dirty, and the soap never got refilled; at first I was handed an unclean room, and when I opened the door I was shocked to see it still unprepared, so I had to go down the stairs again and ask staff to swap rooms.
Nazri·1年前
Nothing good at all – everything was poor, they didn’t refund me, I wasn’t even checked in when the electricity went out.
Asyraff·1年前
There were three beds, but the bathroom and shower were clogged and flooded, and there was no service arrangement.
Wei·1年前